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Hybrid
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Joined: 17 Apr 2004
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Location: New England

PostPosted: Fri Apr 29, 2005 10:43 pm 
   Post subject: Interesting game store encounters
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I've had many stories in the past regarding odd customers or just interesting occurences at Gamestop. I figured, why not make a thread for it? You can also post from the customer's perspective about employees or just other customers doing weird shit.


Today my fellow coworkers were price checking by scanning all the games and reading off prices. These 2 kids were in the store and one started saying random numbers, then the other one started doing it. He thought he was being a real badass, but I just wanted to punch him in the mouth. "Look, I have TWO of your teeth in my fist." I had to get a memory card for someone in a low glass cabinet and the younger kid kneels right next to me and I said:

"Oh look, it's black...just like you!" The kid was white.
He's like "WHAT? NO IM NOT!"
Me: Oh sorry, I'm blind...where'd you go? *reaching around for the memory card*

The kid then asked the other employees if I was blind, but they said no...damnit. Later on the kids wanted to buy candy but I didn't believe them that their parents said they could have it. So when I was talking to another customer, the kid says

"can I have it, can i have it, can I..."
Me: If you say that one more time, you're not getting it.
"can I..."
"THATS IT, you're not getting it!"

I put the candy on the back counter. More stupid crap happens and the kid says to my coworker with a psp box in hand, "Can I get this? It's only $2.50!" Then he comes to me and asks and I say he's going to grow up to be the greatest used car salesman in the country some day.

The best part of all this was that they were incredibly loud and annoying the whole time, but the parents never really said a thing to them.

Reminds me of that time when three kids were punching and kicking a display near the door and hiding between our gate and the door. I walk over and say "Guys get out of there, where's your parents?" One kid points to the PS2 demo kiosk like 6 feet away and the guy doesn't even turn around. Good parenting.
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bonesquad
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Joined: 17 Apr 2004
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PostPosted: Sat Apr 30, 2005 2:13 am 
   Post subject: re: Interesting game store encounters
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I'm sure you saw that story (and letters) in EGM about game store clerks... Bottom line I think is people are people. Some stores (of the same name) will have well informed, nice employees, and others won't. It's not as simple GameStop vs. EB as it seems to imply. Though I wouldn't expect TRU to be well informed...


I forget what store it was, but I can't forget the guy who told a customer that the Xbox (which wasn't out yet) was Sega's next console. Or the guy at Game Crazy who acted like I was nuts when I asked about a BBA for GC. "GC isn't online!" (Well, it's an easy mistake...) Or the guy at TRU when I bought my GC launch day when I asked for the purple one, he replied one blue GC coming up... "Sure looks purple to me." "No its the lighting." WTF?


It's not all bad. I remember right after Xbox came out I spent over an hour playing Halo with some guy who worked at Software Ect.
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TheGreatThomasio
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Joined: 17 Apr 2004
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PostPosted: Sat Apr 30, 2005 3:08 am 
   Post subject: re: Interesting game store encounters
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I'm remember someone trying to tell me to reserve The "Dolphin", Nintendo Next-gen system...oy..

Or how a friend I were talking about DOOM 3 and the clerked asked us...

"Do you believe everything you read??"

Then he told us he had never even heard of Gitaroo Man! Gosh! What a jackass! Man, how I want that game...then again, thats a really big niche game, and most game clerks that work for gamestores are just graphic whores of Halo 2 fans.
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Hybrid
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Location: New England

PostPosted: Sat Apr 30, 2005 10:43 am 
   Post subject: re: Interesting game store encounters
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Quote:
most game clerks that work for gamestores are just graphic whores of Halo 2 fans


You say that after bone says every store has different employees.

Believe it or not, the vast majority of customers and fellow employees think people at EBgames are rude and some even say "fanboys" like one guy did yesterday. It's odd because that's exactly what EGM said about guys at EB. They just want to talk about games. Both of my managers are pretty NOT in-the-known when it comes to games, but every store is different.

Oh yeah, stories. This lady came in yesterday and asked for "Madden Baseball 2005." Im like...you mean football? She said, "No, Im looking for Madden baseball." I said, well do you mean MVP, because Madden is football." She's like "No, it's right up there behind the glass...oh."

ALSO yesterday...what a day. This kid comes in with lots of old systems, including a sega saturn! I could be quoted to say "THATS A FUCKING SATURN!" I was going to pay the kid 10 bucks for the system and a bunch of crap he didn't want anymore...but the thing wouldn't work. He said it always worked with his rf cable, but I tested it with the AV. Hell, it really could have been the wire now that I think of it, but it wasn't in great condition and had that smokey smell anyway.
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torkworld
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Joined: 17 Apr 2004
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PostPosted: Sat Apr 30, 2005 5:58 pm 
   Post subject: re: Interesting game store encounters
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When I want to buy video games I got to Best Buy/Circuit City or a Gamestop/EB/etc. at least 15 minutes away because I can't stand the employees at the local Gamestop. It's been that way for years. I'll give you four experiances that come to mind.

It all started in the late 90's when GS was the convenient spot to pick up the latest N64 games. Problem is, like 99% of the gaming public, the employees didn't know that there was another system in existence besides the PSone.

Me: Do you have the new Madden on N64?
Dumbass: Madden is a Playstation game
Me: It's on N64 too, that's the one I want.
DA: OK [grabs the PSone version and rings it up]

or how about...

Me: Do you have Jet Grind Radio?
DA: What?
Me: Jet Grind Radio.
DA: Do we have what?
Me: Jet Grind Radio, on Dreamcast
DA: Hold on, Jet who?
Me: Jet Grind Radio
DA: [calls for manager] He wants something, I don't know what he's talking about...
Manager: What is it that you're looking for sir?
Me: Jet Grind Radio on Dreamcast
Manager: Radi....What's that, on Playstation right?
Me: [pointing to it on the shelf] That right there
Manager: Hmm, how did that get there?

The third was funny, I went there on the day before Gamecube's launch day trying to get my hands on Wave Race. The guy behind the counter is putting them on the shelf from a box of games. I ask him when GC games would be available for sale and the retard looks me dead inthe eyes and says they neither have Gamecubes nor GC games, and they don't know when they'll get any in! So I took a 10 minute drive to Toys R Us and bought it there lol


OK final story and this is the most fucked up one that some of you already know:

Late Summer 1999:
After playing the shit out of Ready 2 Rumble and Power Stone in the store, I get my name on the reserve list for a Dreamcast, name NUMBER THREE woohoo!!!! I asked the guy that put me on the list how much the deposit was and he told me there wasn't one! Every time I came in for the next month I asked different people on duty the same question and I got the same answer.

I was so excited over Dreamcast's launch, I took 9.9.99 off from work and was at the door when it opened. I go to pick up my Dreamcast and the fucks tell me there never was a free reserve list, everyone on THIS list has paid $10 to get one reserved and I was out of luck!

I then spent the rest of the morning & part of the afternoon tracking down a Dreamcast (which I did at about 2 pm at a KB Toys 15 miles away, next to last one!)

BUT HERE'S THE KICKER!!!! I'm at home playing my freshly unpacked Dreamcast and at about 3:30 I get a call from none other than... GAMESTOP asking me why I didn't come to pick up my Dreamcast this morning!!!!!!!!!!!!!!
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Hybrid
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Location: New England

PostPosted: Sat Apr 30, 2005 9:49 pm 
   Post subject: re: Interesting game store encounters
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Sweet christ, maybe they just really hated you. I mean, sure we have our fun with the more...interesting customers, but I've never screwed a customer like that before.
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Shikamaru
has shiny marbles


Joined: 28 Aug 2005
Posts: 95

PostPosted: Sun May 01, 2005 12:00 am 
   Post subject: re: Interesting game store encounters
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I have...many times but only if I did hate them
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Hybrid
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Joined: 17 Apr 2004
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Location: New England

PostPosted: Sun May 01, 2005 9:03 am 
   Post subject: re: Interesting game store encounters
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The worst things I do are give away autistic children's hats, that's it!
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Shikamaru
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PostPosted: Sun May 01, 2005 5:46 pm 
   Post subject: re: Interesting game store encounters
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Today this kid we call Star Fox kid wanted some yoyo gum we sell and he asked what kind of gum it was to which we replied "ummm chewing gum" he then got this sparkly glow in his eyes and said "ALRIGHT CHEWING GUM"
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Hybrid
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Location: New England

PostPosted: Mon May 02, 2005 1:52 am 
   Post subject: re: Interesting game store encounters
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awe man I can picture his face and everything.
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Shikamaru
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Joined: 28 Aug 2005
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PostPosted: Wed May 04, 2005 10:33 pm 
   Post subject: re: Interesting game store encounters
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Today this guy called my store and said he really wanted some more rollercoaster games for his ps2 and when I told him theme park rollercoaster was it he got visibly upset. He then went on for about ten minutes about how if we made some cool rollercoaster games we could probably make tons of money selling them, after we told him we don't make games he replied "well you should this could launch you guys to the top of the gamestop ladder" among other things today was one of the funniest days ever. The only thing missing was a certain employees sarcastic wit.
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bonesquad
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Joined: 17 Apr 2004
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Location: Petoria

PostPosted: Thu May 05, 2005 12:58 pm 
   Post subject: re: Interesting game store encounters
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Is there really a big market for Rollar Coaster sim games?

Beware the fine line between sarcastic wit and being a complete ass...
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Hybrid
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Location: New England

PostPosted: Thu May 05, 2005 1:23 pm 
   Post subject: re: Interesting game store encounters
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Yeah bone, that steve really is a complete ass.

I've also gotten a customer asking me "when are you guys making the PS3?" "w....we don't make the games."

Yesterday this guy called and asked what he could get for an n64 in trade for cash. Originally he said he had 2, but I guess he meant controllers, so I said $8 for each, you'll get 16 plus whatever games you have.

Guy: Ok, so 16 plus the system is...
Me: No, it's 16 for the 2 systems, plus whatever games you have.
Guy: I only have one system.
Me: Ok so then it's 8.
Guy: and for the n64?
Me: ...It's 8 dollars cash for the system.
Guy: I thought it was 16?
Me: I thought you had 2, it's 8 per system.
Guy: So then how much with all the wires and a controller?
Me: We take that with the system.
Guy: So with the system it's...
Me: ...
Guy: Oh, 8 bucks for the system.
Me: Yes.

There was more dialogue but this is the jist of it. He later came in to trade the stuff in and got 24 bucks for all his games and system. He then asked me THREE TIMES if it was 24 for everything, memory cards included. "Memory cards are worth 25 cents each." Then he spent literally 2 minutes staring at the counter while his friend beat the shit out of the DK Jungle Beat saying "I wouldn't do it man!" Finally he did it while his friend stayed in the store and continued to beat the shit out of the bongos.
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bonesquad
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Joined: 17 Apr 2004
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Location: Petoria

PostPosted: Sat Jun 18, 2005 1:58 am 
   Post subject: re: Interesting game store encounters
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There's a good retail thread store thread at GAF. I could see Hy doing this...

Quote:
Teen walks to front counter.

Teen: How old do you have to be to work here?
Me: Eighteen.
Teen: Can you be sixteen?
Me: Sure. But you can't work here.


Someone in the thread linked to a site called www.actsofgord.com which seems to be about some game shop owner and his exploits as the Game Natzi.

Quote:
So Tony Hawk's Pro Skater is returned snapped in half and taped together. So the Gord phones the person who rented it.

"It was like that when I got it."

"Oh really? And you kept it for an extra week too just because it was broken?"

"Oh, it worked just fine. Soundtrack skipped once in a while, but that was it."

"You're not very good at this lying thing, are you?"


Quote:
New project. I'm hanging up a sign similiar to "Now serving #" or "# of accident free days", and it will have a spot where I hang numbers.

Only, it will say "# of days where management hasn't had to deal with an idiot."

And when I have to deal with an idiot, I'll sigh, reach over, and take down all the numbers leaving a "0".

If I'm lucky, the person who is the idiot will be so offended they will never return...


You need one of those Hybrid...
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Hybrid
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Joined: 17 Apr 2004
Posts: 2263
Location: New England

PostPosted: Sun Jun 19, 2005 6:08 pm 
   Post subject: re: Interesting game store encounters
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Well, we could probably use that idiot thing, but it would just have a "0" plastered on it with no extra numbers. Hell, you could make it number of MINUTES not having to deal with an idiot. There have been some great store encounters in the past couple weeks, but they're too long to type and I don't remember half the details. Though I will say that yesterday this one kid did not understand the concept of "buy 2 get 1 free." He kept holding up 2 games and saying "can i get both?" and he needed more money. He must have asked the same question literally 20 times.
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